About the Role
We are looking for a versatile and passionate Technical Business Analyst who is able to improve our information technology systems and effective communication skills to analyze and understand technical aspects of software development projects. The Tech Business Analyst shall be responsible for performing feasibility studies, eliciting project requirements, proactively communicating with clients, and drafting proposals with detailed deliverables. The elaborate role of a Tech Business Analyst is to identify opportunities within the business sector, align information technology systems with business operations by analyzing and developing innovative integrated software solutions. Their duties include providing internal IT support and managing web-based services and customer support. They are also required to regularly report to management and perform general clerical duties. A Tech Business Analyst helps improve efficiency by identifying areas that can be improved, strengthening processes where necessary, and communicating findings with those they work closely with throughout AP and all its affiliates. Ultimately, you will work directly with other team members to assist them in projects and general tasks within the office and the company.
Duties and Responsibilities
Job Duties and Responsibilities:
● Analyzes requirements as provided by Business and identifies risks, assumptions, constraints impact to business processes
● Elaborates the stated requirements into sufficient detail that accurately defines the business need within the specified scope
● Create visual diagrams including flow charts, data diagrams, system designs and similar technical representations.
● Ability to analyze existing systems and identify problem areas and recommend process or technology solutions and perform system analysis on software programs, applications and web services.
● Determining system efficiency and functionality by liaising with internal departments and end-users.
● Reporting to Management and obtaining approval for system development projects.
● Efficiently integrating new systems, programs, and applications with business operations and services.
● Analyzing and improving the performance of web-based customer portals and support services. Ensuring end-user proficiency with new systems, programs, and applications across departments.
● Monitoring product licenses and ensuring compliance with IT industry regulations.
● Work with various stakeholders and 3rd Party service providers to ensure participation and representation for all IT projects
● Ensuring that computer hardware remains compatible with system enhancements and updates.
● Promoting system efficiency and security by integrating performance metrics and encryption.
● Follow and comply with all established policies and procedures.
● Proven ability to work independently and exercise sound judgment.
● Demonstrated ability to interact effectively with various levels of management.
● Understanding technical designs as well as specifications of projects.
● Prepare technical documentation for the project solutions and prepare design specifications documentation.
● Assist with initiatives and program tasks ensuring assigned audit planning, data gathering, analysis and testing tasks are accomplished in the timeframe established.
● Maintain a good understanding of business models and risks.
● Assist in maintaining overall quality and client satisfaction, and provides feedback on work products.
● Report progress of assigned audit or program work and seek input from the Manager and Director.
● Develop expertise of the business environment and industry practices, internal audit professional practices and specific business decisions.
● Project sourcing and logistics coordination
● Coordinating with fellow colleagues of project deliverables and project tasks assigned
● Prepare Project proposals and attend project meetings.
● Project Reporting and progress updates to respective Managers or Executives
● Project financial projections and modeling
● Other related duties assigned.
● This job posting is intended to describe the general requirements for the
performance of this job. It is not a complete statement of duties,
responsibilities or requirements. Other duties not listed here may be assigned
by management.
Qualifications:
● Experience with performing Compliance and Regulatory Audits, Risk Management and Mitigation.
● Experience with compliance issues in a health insurance environment and think analytically.
● Effective verbal, written, and communication skills.
● Demonstrated ability to perform analysis and work well within a team.
● Proven ability to work independently and exercise sound judgment.
● Detail oriented with strong organizational, process improvement, and problem solving skills.
● Demonstrated ability to interact effectively with various levels of management.
● Proficient in Word, Excel, and PowerPoint (MS Office).
● Has general knowledge in the business sector and how processes work
● Previous experience in office administration
● Ability to work independently and with others within a fast-paced environment
● Ability to multitask responsibilities and projects
● Extremely organized with strong time-management skills
● Proficiency in general clerical tasks such as filing, documenting, answering phones, etc.
● Fluency in Google Workspace or Microsoft Office Suite and project management softwares
Minimum Required Qualifications:
● English Speaking
● Experience following Standard Operating Procedures precisely
● Experience writing and/or following Standard Operating Procedures
● Excellent communication and interpersonal skills.
● Demonstrated ability to perform analysis and work well within a team.
● Effective verbal, written, and communication skills.
● Strong Google Suite or Microsoft Office Suite experience
Required Skills:
● Proficient in Google Suite, Word, Excel, and PowerPoint (MS Office)
● Ability to analyze and understand technical aspects of a project.
● Passionate to learn and explore technology solutions.
● Excellent verbal and written communication skills
● Detail oriented with strong organizational, process improvement, and problem
solving skills.
Job Application Requirements:
● Send info to hr@apgroup.mp
● Filled and signed application
● Most recent Resume
● Police and/or Court Clearance
● Valid Driver’s License